Aey Logistics LLC
★ 2.3· 40 reviews · West Palm Beach, FL
Active carrier
- USDOT number
- 3401754 ↗
- MC number
- MC1095072 ↗
- Phone
- (800) 800-6072
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 4001 HEATH CIRCLE SOUTH, West Palm Beach, FL 33407
- In the registry since
- 2020 · 6 years
- FMCSA registration updated
- Feb 2022
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (40 dated reviews)
5★
2020
2
2.4★
2022
28
1.4★
2023
8
1★
2024
2
5★
4★
3★
2★
1★
Rating breakdown
2.3
40 reviews total
5
11
4
1
3
1
2
1
1
26
Customer reviews (40)
Google
I used AEY to move to a different state. While on the phone talking about pricing and time frame, the quote i was given seemed reasonable. When the movers came the price they said i owed was much higher than the original price, but i paid it. I moved 2 weeks later, i called the company many times to...
Google
NO STARS. Movers Beware. We were literally robbed. They took care of our car and items. The company they hired picked up everything late and delivered outside of the guaranteed days. They didn't bring a ramp to offload the truck, and just dropped our items off the back of the truck. ZERO telev...
Google
They didn't tell me when I booked them that they would be contracting another company to actually do the move. That company's movers destroyed my dresser drawers and broke huge chucks off other furniture. And when I called to complained I was told I would "absolutely not recieve a refund." I can't b...
Google
I have mixed experience with this company. They work with subcontractors, which I didn't know about. I had a long-distance move from Massachusetts to Virginia in August 2022. The loading experience was terrible. The supervisor was rushing the process and was aggressive. There were things we didn’t w...
Google
We were really disappointed with the way they packed items. For the most part, they used large wardrobe boxes and just piled items in on top of each other. For example, the loaded a large, heavy security box on top of an end table, which cracked the end table. They placed lamps, fans and other ite...
Google
I have picked different moving companies in all of the extended years of my life. In any case, the AEY Logistics was the expert among every one of them. I would recommend it to my different family members as well.
We read this company's 23 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
12 reviews · latest 2024
Late pickup or deliveryPickup or delivery happened later than promised
12 reviews · latest 2024
“And now I am being told my stuff won't get here until the 26th or 27th of March???” 1★ · Google · Mar 2023 · Laura Marone · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
9 reviews · latest 2024
Damaged or lost belongingsItems broken, lost or missing during the move
9 reviews · latest 2024
“One of the lamps was broken.” 2★ · Google · Mar 2023 · Anthony Reed · Read the review →
Turned out to be a brokerA different company showed up or handled the move
9 reviews · latest 2023
Turned out to be a brokerA different company showed up or handled the move
9 reviews · latest 2023
“They didn't tell me when I booked them that they would be contracting another company to actually do the move.” 1★ · Google · Oct 2023 · Nicole Redenbacher · Read the review →
“this is the broker, not the actual moving company who will deliver your belongings. They subcontract it out and your belongings will get tossed on multiple trucks.” 1★ · Google · Jan 2023 · T. Cc · Read the review →
“They are not movers like they claim to be all they do is hire a moving company.” 1★ · Google · Sep 2022 · Corie Brown · Read the review →
Bill higher than the quoteThe price went up on moving day or at delivery
8 reviews · latest 2024
Bill higher than the quoteThe price went up on moving day or at delivery
8 reviews · latest 2024
“I was quoted and signed for $3300 in moving expenses an shows up to my door asking for double the day of the move! We then worked the price down but still ended up paying $2000 more than originally quoted” 1★ · Google · Nov 2022 · Jessica R · Read the review →
“In our case, they estimated 528 cubic feets when the real cubic feets were 800. Original estimate was $2,618 and the real price was $3,978.” 1★ · Google · Nov 2022 · Lissy Lopez · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
4 reviews · latest 2024
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
4 reviews · latest 2024
“To this day i have never heard from them regarding my claim” 1★ · Google · Apr 2024 · Hannah Densford · Read the review →
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2022
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
2 reviews · latest 2022
“Scheduled and canceled my move the same day, and they kept my $1086.08 deposit.” 1★ · Google · Aug 2022 · Nikko Sanchez · Read the review →
“They first told me that the refund will happen by 6/10/22 minus 10% of my deposit but I am yet to receive anything from them” 1★ · Google · Jun 2022 · Nazr Irfan · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 23 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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