Charter Van Lines INC
- USDOT number
- 2875673 ↗
- MC number
- MC964891 ↗
- Phone
- (800) 684-4853
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 7301A PALMETTO PARK DR SUITE 100A, Boca Raton, FL 33433
- In the registry since
- 2016 · 10 years
- FMCSA registration updated
- Mar 2026
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 13 total reviews across Google & Yelp.
Customer reviews (13)
Everything they said was a lie. Said they would contact us 6 days before move, did not. Had to call over and over then they passed me off to the movers. They never contacted us. On the last of our scheduled move finally got ahold of movers only to be told they canceled on me and would not be there t...
Brokers will tell you anything to secure the booking..when movers show up..its not even close !..they also booked my car to ship and no one called or showed up..costing me 1000$ more to ship my car..stay away !!!..
I contracted with Charter Van Lines for a move half way across the country. My initial contact with Jesse from sales went well and I decided to book with them. The inventory questions were very generic, which is where I think most people are running into trouble. I decided to shop around and was...
We moved in February 2024 and had a great moving experience with Charter Van Lines. They showed up promptly, packed things extremely quickly/efficiently, and dealt with all of the hassle of moving out of our previous apartment building, which had MANY rules about moving in/out. In our new location,...
Best movers in the business, picked us up last minute , took an extra day for delivery but the rest was worth it and the price they charged was beyond fair
Sales people are liars. They subcontract to crappy companies that are local in your area. After you're stuck, Charter goes radio silent and refuses to communicate with you. DO NOT USE this business.
We read this company's 6 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2025
“They broke a landscape light and tore up the grass with their truck. Several items were broken or damaged including my washer and antique piano” 1★ · Yelp · Jun 2025 · Tim N Terri S. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2025
“Our $8,000 quote turned into $12,000” 1★ · Yelp · Sep 2025 · Carol L. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 6 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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