En-Route Relocation LLC

This business is a broker, they ONLY estimate your cost. The actual Moving Co will show up with THOUSANDS ADDITIONAL DOLLARS being owed.! STAY AWAY!! ALSO THE GOOD REVIEWS MUST BE EMPLOYEE SUBMITTED!!!!! DO NOT HORE THEM ....OR YOU WILL REGRET IT. You will loose items and never be able to replace t...

The entire experience with EnRoute and Chen Moving Services, Inc. was sub-par. From the start, the moving truck broke down delaying our time critical move across 5 states. Poor communication from Dispatch to the main office. No updates until I threatened to call the police. When the movers final...

I entered my information on a website to receive a quote and this company called me, gave me a quote I was not comfortable with, I declined and hung up and the agent proceeded to harass me. He sent a very aggressive email after the call insinuating I hung up on him, although I ended the conversatio...

PLEASE READ THIS BEFORE EVEN TALKING TO THIS COMPANYALERT: THESE GUYS ARE NOT YOUR ACTUAL MOVERS. THEY ARE 3RD PARTY BROKERS AND WILL HAVE NOTHING TO DO WITH YOUR MOVE! Long post alert: I called these guys in June 2022 to get a quote for moving my stuff from Missouri to Louisiana. They sounded very...

I used En Route to move from Charlotte to DC on August 13 2022. When I called to book on July 16, they told me that they'd do a same day move since I was moving less than 450 miles. Then, 3 days ahead of the move, they called to confirm inventory. My inventory list admittedly changed - so my quote w...

Absolutely Worst Service in the whole of America! BEWARE! I have tried many relocation mover services but this one really is the WORST OF ALL! Here’s what you’ll expect- 1. Sweet customer service for first time call until booking is done. But, harsh treatment starts later when you actually move ou...

BROKEN TV and almost all of my furniture was damaged. If you want any of your stuff to arrive unscathed, do not use this service. They contract random movers to load and move your stuff and these people have no incentive to make sure that any of your stuff arrives without significant damages. My box...

When I hired en route I was told 5-7 days between pick up and delivery for $1600 on pick up and $1600 on delivery. When the movers showed up they packed all my stuff into the truck and said it would be $3300 then and another $3300 on delivery they also said it would be 7-10 days. I was desperate by...

So to start, En-Route is a broker service, not an actual mover. Depending on who the moving service is they use for your area, your results may vary. My move started in Boise, Idaho. Spent an hour on the phone giving my moving list initially to get a quote of $18k (3 bedroom full house, cross coun...

I contacted with this company for my move in May from Louisiana to Virginia. My 1st issue is that they sub contracted my move to a company called Pelican Moving. I was given a quote for packing and moving. No one showed up to pack. I had to do it myself. The dates that were given for pick up came ar...

I received a refund after canceling my trip within 20 hours of our first conversation. I only received $1019 back and I paid $1199 initially. I was not told about a 15% fee, I was told it was completely refundable within 24 hours. I had a good interaction with the company, they were friendly and he...

If you are moving anytime soon or in the near future, do not use "EN-ROUTE RELOCATION", before you sign an agreement with them, read every little detail in that contract that they will e-mail to you, do not just believe all the "BS" they will tell you over the phone (like i did). They had my things...

All six of my movers did a fantastic job. They worked quickly and carefully the whole day and took outstanding care of all of our belongings. We chatted a lot and had a great time with all of them, which was an unexpected and welcome bonus. They finished the job faster than we anticipated and were s...

The movers were well versed in moving heavier things, and it showed in their expertise and the way they handled everything very carefully and delicately. Their experience and dedication are about why this was such a positive, moving experience for everyone involved. It's always a good feeling to be...

I moved last month with my fiance and hired en route to help me with my move. At 1st i was uneasy because they said they were brokers but online had solid reviews. So we decided to go with them. Thank God we did! The truck company assigned to get our goods were fantastic. Super professional and did...

En-Route: DOT # 3584839 MC # 1212195. All State Moving Services: DOT # 3657340 MC # 1262987. TL:DR at bottom.When you first get them on the phone they are so helpful, but the day you move and from then on it is like pulling teeth to get anyone on the phone. Dec 28th they were to come and get my one...

So, .... This was a first time for me doing this whole sort of long distance type of move which was MAD f****** stressful. went online for a quote and get a call .. actually a lot of calls and I'm like oh gosh.. well let's see what's up and any who. Went through the details of what I needed moved an...

I normally only leave reviews if they are good, as I hate being "that guy" who is a downer. If you are not normally into reading bad reviews, please feel free to skip over this one. I mainly wanted to pass the information along so you have the correct expectations if you do decide to go with this co...

My husband and two children moved a 4 bedroom home from Seattle WA to New York. He left me in charge of hiring movers because he's extremely busy at work. My final choice was En Route Relocation. Many companies before hand pressured and tried taking advantage of me being a woman. I must say Lee (the...