Great Van Lines
- USDOT number
- 2187500 ↗
- MC number
- MC759413 ↗
- Phone
- (877) 989-2442
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 1 crash
- Service area
- Interstate moves
- Location
- 600 NE 185TH STREET, Miami, FL 33179
- In the registry since
- 2011 · 15 years
- FMCSA registration updated
- Mar 2021
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 117 total reviews across Google & Yelp.
Customer reviews (117)
Poor service and quality. Not only did they break two pieces of our furniture, they also dented and gouged others beyond repair. When I tried to file a claim for insurance purposes, they offered me $100 flat rate for repairs. That won't even get a service team out here, let alone replace the pieces...
DO NOT TRUST THIS COMPANY! They lie to you about the quote and they steal your items, which you will never see again. You can call them, and they have caller ID, purposely avoiding you. AVOID. 0 STARS!!!!
DO NOT TRUST THESE PEOPLE.We were charged $280 for special boxes to move two expensive e-bikes. Big Boy Moving had us make a check out to them, even though they were contractors to our (terrible) moving company. They said they would pack the bikes in special cardboard bike boxes to ensure they would...
Expensive items went missing. Don't trust them. The move also took a very long time and there were damages to some of the furniture
DO NOT USE THIS COMPANY. PAY ATTENTION TO ALL THESE REVIEWS, THEY ARE ALMOST IDENTICAL IN THEIR DISHONEST PRACTICES. Shelby Torres gives you a quote over the phone. Shelby advises your phone call is being recorded. For me I was happy to be on a recorded line in case there was a discrepancy. However...
Big boys moved me on 4/1 Showed up 5 hours late, no communication at all. I called over 20 times, left voicemails and emailed. I had done a lot of the moving of the smaller items myself so that way they could could load and go because I didn't want to be moving until midnight. I repeatedly told them...
We read this company's 9 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2025
“they break two pieces of our furniture, they also dented and gouged others beyond repair.” 1★ · Yelp · Jun 2025 · Pamela Y. · See this company on Yelp →
“The bikes arrived in pieces, not in the containers we paid for, and we had to pay to have them professionally assembled again.” 1★ · Yelp · Jan 2025 · Christine G. · See this company on Yelp →
“I had 2 broken TVs and was missing many items. … They broke a treadmill as well as many fragile items” 1★ · Yelp · Sep 2022 · Arlene H. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2023
“if my move takes 2 hours my total would be $387, but if it went to 3 hours I would not pay more than $516.” 1★ · Yelp · Jul 2023 · Marisa M. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2023
“Movers showed up over 2 hours late.” 1★ · Yelp · Sep 2022 · Stacey S. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 9 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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