Moving Services
★ 1.3· 27 reviews · Fort Lauderdale, FL
⚠ Not currently active
- USDOT number
- 3496075 ↗
- MC number
- MC1152254 ↗
- Phone
- (877) 825-4401
- Fleet
- 6 trucks · 15 drivers
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 5397 ORANGE DRIVE 201, Fort Lauderdale, FL 33314
- In the registry since
- 2020 · 6 years
- FMCSA registration updated
- Nov 2022
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
1.9★
2022
9
1★
2023
1
5★
4★
3★
2★
1★
Rating breakdown
1.3
27 reviews total
5
2
4
0
3
0
2
0
1
8
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 27 total reviews across Google & Yelp.
Customer reviews (27)
Yelp
Don't waste your money on this company. They will sub contract out to smaller movers who are NOT insured and who WONT take care of your stuff. Go else where and save yourself the headache!
Yelp
Long-story short: My wife and I got a quote for a long interstate move within the Western US from True American. They gave us a hard sell about holding the estimate and required a fully refundable $3,870 deposit to do so. We made the deposit, but found another reputable, lower cost mover local to ou...
Yelp
I contacted True American Van lines. I was planning a big, out of state move; it was a stressful time, as my father was ailing. I spoke with a very skilled, charismatic sales person--a "Jersey boy" who promised me the world and a "RISK FREE" deposit and move. I explained my situation , regarding...
Yelp
Please run away from this company! It is a real fraud. They simply didn't show up on the day of my move after constantly lying that their truck was on the way to our house. Our buyers were moving in next day, and it created a nightmare scenario for us. I called them multiple times, but none of my...
Yelp
Where do I begin - I have moved so many times but this was the first time I ever hired movers. I was looking for a reliable company and a reasonable rate, and all the companies I called were either too expensive or they had too many negative reviews. So I decided to go with my gut and hired True Ame...
Yelp
Spoke with a guy named Jake several times on the phone for a quote. We went over the inventory, and I asked for two estimates. One for the "white glove service" and one if we pack ourselves. I made it specifically clear to him that we would be working on packing and loading until they got here, a...
We read this company's 7 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
4 reviews · latest 2022
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
4 reviews · latest 2022
“we still have not received our almost $4K deposit back” 1★ · Yelp · Dec 2022 · John M. · See this company on Yelp →
“REFUND my deposit, in full". Again, I believed him. I never heard from him again.” 1★ · Yelp · Dec 2022 · Laura P. · See this company on Yelp →
“I then I told him we can't use his service if he was going to charge us the same, and to refund the deposit. HE SAID NO!!!” 1★ · Yelp · Oct 2022 · Christine J. · See this company on Yelp →
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2022
Bill higher than the quoteThe price went up on moving day or at delivery
2 reviews · latest 2022
“The move they quoted a little under $5k actually costed over $9k” 1★ · Yelp · Oct 2022 · Jamie T. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2022
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2022
“Now, at 5 days, my items are "delayed" and no one can tell me where they are” 1★ · Yelp · Oct 2022 · Stephanie A. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 7 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 14
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