National American Van Lines
★ 1.2· 18 reviews · Pompano Beach, FL
Active carrier
- USDOT number
- 3506625 ↗
- MC number
- MC1159299 ↗
- Phone
- (754) 255-2523
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 351 S CYPRESS ROAD, Pompano Beach, FL 33020
- In the registry since
- 2020 · 6 years
- FMCSA registration updated
- Oct 2020
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (13 dated reviews)
1★
2021
9
1★
2022
3
1★
2025
1
5★
4★
3★
2★
1★
Rating breakdown
1.2
18 reviews total
5
0
4
0
3
0
2
0
1
13
Star-by-star breakdown above is based on the 13 reviews we've captured the full text of so far — out of 18 total reviews across Google & Yelp.
Customer reviews (18)
Yelp
Horribly misrepresented their service. Gouged on fee...more than double the initial quote.Late pickup, late delivery. Horrible communication.
Yelp
0 is more like it. These fast talking, lying, thieves got me to sign up to use them to move from MA to FL. Come to find out nothing I was told was true. Olivia was the one who gave me promises they had no intention of keeping. They would never let me talk to her again. I tried to get my deposit back...
Yelp
It's been almost 5 months since they picked up my shipment from Portland, OR to Los Angeles, CA. The brokered my delivery to East Freight Logistic, who was just caught running a scam; they pick up your things, collect money, and dump belongings in warehouse or storage unit. Never to be delivered....
Yelp
Beware: do research before wasting money and time on this company. You have been warned. No one called the day before scheduled pickup. When I called the day of pickup at 4pm they claimed to still be coming that day. The next morning, the backup date, I called and they couldn't the truck. They promi...
Yelp
We were looking for a company to move our stuff because the rental car we had reserved with another company for more than a month canceled. We called them and per our phone conversation with the first agent, he told us that he was going to make arrangements to make the move the next day. So we agree...
Yelp
If you're reading these reviews and still considering using this company, you will end up kicking yourself and wondering "why did I think my experience will be different?"This company initially lowballs, pressures the user to book a truck immediately to be lock that price ("trucks fill up, so the pr...
We read this company's 12 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2021
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2021
“At that time, your price will go up and you'll be charged more money, again via checking.” 1★ · Yelp · Sep 2021 · Drew M. · See this company on Yelp →
“make us think we could afford it and sucker us out of a non-refundable deposit.” 1★ · Yelp · Sep 2021 · Melissa A. · See this company on Yelp →
“They quoted me an estimate based on the number of rooms, failing to tell me that the real price was based on cubic feet. Ended up paying almost twice the original estimate.” 1★ · Yelp · Aug 2021 · Jim K. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2022
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2022
“They kept saying they'd get back to me with a delivery date and I still don't have one - 30 days after my shipment was picked up.” 1★ · Yelp · Sep 2021 · Peggy J. · See this company on Yelp →
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2022
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2022
“The brokered my delivery to East Freight Logistic” 1★ · Yelp · Jan 2022 · Peggy J. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2022
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 12 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Daily visits to this profile over the last 30 days (5 total)
Aug 14
Sep 12
