Promaster Movers INC
★ 2.0· 28 reviews · Hollywood, FL
Active carrier
- USDOT number
- 2416166 ↗
- MC number
- MC827512 ↗
- Phone
- (855) 444-2112
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 4000 E HOLLYWOOD BLVD, Hollywood, FL 33021
- In the registry since
- 2013 · 13 years
Movers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (12 dated reviews)
2.8★
2016
4
1.6★
2018
7
1★
2019
1
5★
4★
3★
2★
1★
Rating breakdown
2.0
28 reviews total
5
2
4
1
3
0
2
0
1
9
Star-by-star breakdown above is based on the 12 reviews we've captured the full text of so far — out of 28 total reviews across Google & Yelp.
Customer reviews (28)
Yelp
If I could give them 0 stars I would.They act super nice and friendly when they are setting up your appointment but disappear as soon as you need them.The moving company they hired, since they are just brokers, overcharged me, ruined numerous items, and were immensely unpleasant. The Operations Man...
Yelp
Thank you Promaster!! I had a last minute move for a job relocation from NY to TX. I put my information online and was OVERWHELMED with so many calls and pushy salesmen. Vanessa really helped me understand what the moving process would really look like and worked with my HR department to set up the...
Yelp
Worst moving experience in my life. I was physically ill over this move. They contacted my move to a moving company with a F rating with BBB. Thanks promaster and Shawn for your amazing help with my move!
Yelp
HORRIBLE COMPANY!! Period!!Stay away or get scammed for THOUSANDS of dollars on day of pick up!!!! I was quoted $4500 and promised that it didn't matter how many boxes I had and then was charged per box!!! $7000 more!!!Stay away!!!
Yelp
I want to give an honest review. This has been a poor experience and it isn't over. When I first contacted them, they seemed legit and nice and caring. Shawn Freeman was my sales rep and he seemed very personable. He assured me he overestimates moving costs and they are always much lower than his es...
Yelp
I seriously regret letting this company handle my move. Everything seemed fine at first. But once I signed the agreement and paid the deposit, all communications stopped. They wouldn't give me an exact day and time for pick-up. And on two occasions, tried to just spontaneously show up. They didn't c...
We read this company's 8 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2018
Amount over the quote, named by 3 reviewers: typically $800
Bill higher than the quoteThe price went up on moving day or at delivery
4 reviews · latest 2018
“I was quoted $4500 and promised that it didn't matter how many boxes I had and then was charged per box!!! $7000 more!!!” 1★ · Yelp · Jul 2018 · Josie C. · See this company on Yelp →
“movers ticked up the moving costs almost $500 when picking up” 1★ · Yelp · Jul 2018 · Vincent D. · See this company on Yelp →
“After the last item was loaded, he presented me with the paperwork showing me that "a little bit over" costs an extra $800.00.” 1★ · Yelp · Jan 2016 · Steph D. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2018
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2018
“And finally, they haven't delivered my things to me. It has been almost a month.” 1★ · Yelp · Jul 2018 · Uyen N. · See this company on Yelp →
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2018
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2018
“THIS IS NOT A MOVING SERVICE THEY ARE BROKERS. ProMaster Movers are middle men that connect you with you the absolute cheapest, and coincidentally shadiest, moving company they can find” 1★ · Yelp · Sep 2016 · Trelawny D. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 8 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 14
Sep 12
