Smart Choice Van Lines LLC
- USDOT number
- 2361936 ↗
- MC number
- MC803614 ↗
- Phone
- (888) 588-1142
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 2128 TYLER ST, Hollywood, FL 33020
- In the registry since
- 2012 · 14 years
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)
Rating breakdown
Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 13 total reviews across Google & Yelp.
Customer reviews (13)
I have too much for the allowable character allowance, so I'll just bullet it out:*The moving company didn't attempt to meet the timeline requested, the dispatcher's only response to my arrival inquiries with "legally we have 21 days to deliver your furniture*Kelly from Smart Choice promised to be a...
do not use this company under any circumstances. i used them a couple of months back and the people they got to move my stuff were absolute scum. the girl kelly on the phone is nice, but she put me on to her manager, cant remember her name but she was useless. kept telling me theyd call the company...
BEWARE. They will cordially help you find a mover and charge a fee. Yes they will! And then leave you hit and dry. What is to be realized: they only BOOK your move. They, in NO WAY SHAPE OR FORM, help you further. They will reroute you to some third party that will horrify you and your move and they...
I can't express how disgusted I am with this company! In looking for a company to go with I sent out an internet query. Smart choice was one that contacted me along with others. I decided, after careful research, to go with another company. When "Kelly" called me today I told her so. She began tel...
Please bare with this company.. don't give item to ship this company. I initially they will talk nicely with low cost bust after partial payment of their commission. they will not respond your call. they will not pick-up/answer your call. After a month completed I have not received my items. this is...
DO NOT USE THESE MOVERS!They did not provide an ETA for delivery until the day before.The driver tried to charge me a long carry fee of $215. He claimed he couldn't make the turn to get to my apartment, but the leasing agents showed him how to go through the property and he refused to try.After I re...
We read this company's 10 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Late pickup or deliveryPickup or delivery happened later than promised
3 reviews · latest 2015
“my stuff eventually arrived after 3 weeks instead of 5-9 days and they left the stuff on the sidewalk for my girlfriend to bring up.” 1★ · Yelp · Sep 2015 · Joe J. · See this company on Yelp →
Damaged or lost belongingsItems broken, lost or missing during the move
2 reviews · latest 2015
“Every box was crushed with significant damage to both my dresser and bookshelf” 1★ · Yelp · Nov 2015 · Patrick S. · See this company on Yelp →
Turned out to be a brokerA different company showed up or handled the move
2 reviews · latest 2015
“they only BOOK your move. They, in NO WAY SHAPE OR FORM, help you further. They will reroute you to some third party that will horrify you” 1★ · Yelp · Sep 2015 · Katie G. · See this company on Yelp →
“After finalizing order for shipping with this Florida based van lines, they passed/sold my order to other Chicago based movers.” 1★ · Yelp · Mar 2015 · Bb M. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 10 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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