Trident Moving Services
★ 1.6· 38 reviews · West Palm Beach, FL
Active carrier
- USDOT number
- 3951250 ↗
- MC number
- MC1470573 ↗
- Phone
- (407) 362-7895
- Safety (FMCSA)
- 0 inspections · 0 crashes
- Location
- 801 NORTHPOINT PARKWAY, West Palm Beach, FL 33407
- In the registry since
- 2022 · 4 years
- FMCSA registration updated
- Apr 2023
MoversPackingSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (37 dated reviews)
1.8★
2023
26
1★
2024
10
5★
2025
1
5★
4★
3★
2★
1★
Rating breakdown
1.6
38 reviews total
5
6
4
0
3
0
2
0
1
31
Star-by-star breakdown above is based on the 37 reviews we've captured the full text of so far — out of 38 total reviews across Google & Yelp.
Customer reviews (38)
Google
This place is a SCAM. At least the one that ripped my elderly mother off in West Palm Beach. Took a deposit of 738.00 for a July move and we have not heard from them and they will not answer the phone. We were dealing with three different people and had emails for two of these people. One bounced ba...
Google
Biggest rip off their is!! I was quoted $1850 and when they called to confirm my delivery, they doubled my price for adding a few extra items. When the movers (Cross Country Movers) got there, they tried charging me extra money for items that I was already charged for! Adding a bulk fee and cubic fe...
Google
Bottom Line Up Front: difficult to deal with and their service includes a lot of hidden, unrecoverable costs. I would never do business with this company again, and recommend you research them thoroughly and are extremely careful to read all the fine print before signing if you decide to hire them....
Google
AVOID USING THIS MOVING COMPANY!!!!!!!!!!! If I could give ZERO stars I would! Omg what an absolute horrible moving experience. This is a complete SCAM! This company will bait and switch you. They claim they are more affordable than U-Haul. What an absolute lie. Look at all the other reviews.. I was...
Google
They are the middle man who is going to tell you everything you want to hear, promise everything to get you to put in a deposit and then pass you off to the actual movers who are going to charge way more and not deliver any of it. I clarified with the person I booked with that the deposit was 100% r...
Google
NOT A MOVING COMPANY!!!! ITS A SCAM COMPANY!!!! They don’t do any moving! Their whole sole purpose to pocket your deposit. Once you paid the deposit, moving dates and extra charges start to pack on. The OWNER CHUCK CALLED ME TO TELL ME HES NOT IN THE MOVING BUSIESS Or REVIEW BUSINESS. He’s in the M...
We read this company's 28 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Bill higher than the quoteThe price went up on moving day or at delivery
15 reviews · latest 2024
Amount over the quote, named by 4 reviewers: typically $3,200
Bill higher than the quoteThe price went up on moving day or at delivery
15 reviews · latest 2024
“I ended up.paying $3000 more than I.was quoted” 1★ · Google · Apr 2024 · Shannon Newburry · Read the review →
“I was quoted a price $1600 and then when it was time for pick up that quote change drastically $1500 more totally $3200.” 1★ · Google · Mar 2024 · Gabrielle · Read the review →
“the movers they employ will argue with you and charge you even more money” 1★ · Google · Jan 2024 · dustin mcniff · Read the review →
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2024
Late pickup or deliveryPickup or delivery happened later than promised
7 reviews · latest 2024
“my husband lost wages because of their constant rescheduling (without notifying us)” 1★ · Google · Nov 2023 · C S · Read the review →
“First estimated delivery date was October 1st, today is Oct 13th and the driver has made an excuse not to show up today” 1★ · Google · Oct 2023 · Jennifer See · Read the review →
“It sat in a storage facility for 3 WEEKS!. Not one time did the company call me with any updates.” 1★ · Google · May 2023 · Patricia Ginnetti · Read the review →
Turned out to be a brokerA different company showed up or handled the move
7 reviews · latest 2024
Turned out to be a brokerA different company showed up or handled the move
7 reviews · latest 2024
“They are the middle man who is going to tell you everything you want to hear, promise everything to get you to put in a deposit and then pass you off to the actual movers” 1★ · Google · Feb 2024 · Friendin7owplaces · Read the review →
“They are a broker, they have zero intelligence over the phone or care. They send movers to your place and then the movers evaluate what you have” 1★ · Google · Jan 2024 · Ronnie steel · Read the review →
“they quote you a price then send a scam mover called star vanlines” 1★ · Google · Sep 2023 · Sean Robinson · Read the review →
Damaged or lost belongingsItems broken, lost or missing during the move
5 reviews · latest 2024
Raised inside reviews quoted under other problems
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
4 reviews · latest 2024
Deposit not refundedPrepayment kept after a cancellation or a move that never happened
4 reviews · latest 2024
“Took a deposit of 738.00 for a July move and we have not heard from them and they will not answer the phone.” 1★ · Google · May 2024 · James Williams · Read the review →
“they don't return your deposit so my recommendation is go elsewhere before you get robbed of $1000 like I was” 1★ · Google · May 2023 · Eva Christina · Read the review →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 28 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 14
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