Vernay Moving Systems INC
★ 2.5· 8 reviews · Fort Myers, FL
⚠ Not currently active
- USDOT number
- 1019605 ↗
- MC number
- MC425349 ↗
- Phone
- (239) 693-8700
- Fleet
- 1 truck · 1 driver
- Safety (FMCSA)
- 0 inspections · 3 crashes
- Service area
- Interstate moves
- Location
- 3065 CRANFORD AVE, Fort Myers, FL 33901
- In the registry since
- 2002 · 24 years
- FMCSA registration updated
- Jun 2020
MoversSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (8 dated reviews)
3★
2016
2
2.3★
2017
3
3★
2019
2
1★
2020
1
5★
4★
3★
2★
1★
Rating breakdown
2.5
8 reviews total
5
3
4
0
3
0
2
0
1
5
Customer reviews (8)
Yelp
THEY TALK A GOOD TALK, BUT IT'S ALL JUST TALK. It's hard to rate this moving company, for customer service, when they won't talk to me regarding damage to my furniture. I'm a single, senior citizen who moved from FM to Delray Beach at the end of October 2019. My furniture was in their storage for 2...
Yelp
i was living in n.j. than moved back to florida i made the, biggest mistake by hiring agility moving company. i wasn't happy living in the town i moved to so sold my house, and bought a condo i hired bill vernay moving company i was 1000 % satisfied. they had to hold my belongings over night, as my...
Yelp
Let me start this by saying I have never once in my life written a post about a company I've been disappointed in before. However, this experience was so negative that I feel I must. I was recommended to use Bill Vernay Moving & Storage based out of Fort Meyers, FL by a mutual friend. I met with the...
Yelp
This was out WORST MOVING EXPERIENCE EVER. Nothing but lies,missed dates, no calls back and broken items. All could have been prevented if they had done what they said they would do and not THROWN BOXES. We literally saw them throw boxes and drop boxes from our third story down to our second story....
Yelp
We used these guys for a long move and a short move. Great guys. Getting ready to use them again for a short and long move. Everything arrived on time. Undamaged. The driver kept I constant communication. I can't say enough good.
Yelp
Horrible customer service... after rescheduling an initial, estimate appointment at the last minute; they never showed up and when I called the main office to report this.... they said they'd get back to me... never did. Nor did they respond to an email I sent to the main office. Really?.. if you do...
We read this company's 5 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2020
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2020
“Furniture was returned to me banged up and some broken” 1★ · Yelp · Mar 2020 · Carol S. · See this company on Yelp →
“multiple items were lost by the movers. Even sadder, some of these irreplaceable items that meant the world to me (i.e. old family photos).” 1★ · Yelp · Jun 2019 · Thea G. · See this company on Yelp →
“We literally saw them throw boxes and drop boxes from our third story down to our second story.” 1★ · Yelp · Dec 2017 · Mary W. · See this company on Yelp →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2020
Raised inside reviews quoted under other problems
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2017
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 5 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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