Western Van Lines INC

Honestly not worth one star. If i could give them zero stars i would. BEWARE.Were way late with delivery. They were supposed to be here july 11 but didn't show up till august 6. Didn't give 24 hr notice before they arrived like they are supposed to. The driver tried to lie that he gave 24 hours noti...

Picked up my stuff almost 3 days late, had I not planned for error in advance I would’ve been kicked out of my apartment and would’ve had to find a new place to put my stuff until this company decided to show up. They were not very transparent about who would be driving my stuff and I had to call th...

Worst moving company ever, never had I been so bad inform about a delivery, customer support are there only to tell you that they will call you once the truck gets there. I been sleeping on the floor for 23 days since my stuff was pick up. If you reed these never hire this company

THIS IS AN ABSOLUTELY TERRIBLE COMPANY! I would give 0 or negative stars if I could. First of all, they were 2 MONTHS late to deliver my boxes. Secondly, they had UNHELPFUL and RUDE customer service when I called multiple times to ask why my shipment was late. Sometimes they would just hang up all...

Extreme theft of countless items Massive price gouging Major items damaged to the point of no repair on boxes clearly labeled fragile Zero communication what so ever Lack of professionalism Lack of customer service

You will never meet an actual employee of this company until you contact a broker. As the broker does not have trucks and no DOT licensing they sell the job (you) to a company like Western Van Line who also goes by the name of Planet Van Lines because the reviews on the BBB have become so bad. I am...

They packed furniture extremely well however be aware of all the hidden fees. We were quoted 5500 and ended up paying 7200.

long distance moving scammers who only returned my stuff because i called them aggressively every few days. watch yourself

I really didn’t even want to give one star , I’m not even the type of person to leave reviews or a bad review anything but this is by far the worst company I ever worked with in life!!! I mean the worst. This is such a horrible experience, I’m really starting to believe this company is a scam and is...

i wouldn't let them move my trash ! lies and more lies, destroyed most of my belongings and offered $60.00 ! promised everything got my stuff trashed. they do not have any assets only a driver, Craig's list is the labor, rented trucks. western kept adding charges and more charges while holding m...

We have had a horrible experience with Western Van Lines so far. We are moving cross country, and I expected the delivery to take 2 weeks, maybe, but this is just ridiculous.08/29/2020 Signed contract for AMERICAN STANDARD Moving Co. and got a receipt. (they had good reviews, so I signed).09/25/2020...

Please read my previous review of this company. (The consumer indicated he/she DID NOT accept the response from the business.)Update as of 10/13/2020: I cannot find a word to describe the nerve, the impertinence and infamy of this company, Western Van Lines. WE HAVE NOT BEEN DELIVERED OUR HOUSEHOL...

So I unpacked my house this weekend. Western Van Lines has not delivered many of my belongings. On top of that, they have delivered other customers items to my residence. These THIEVES are refusing to deliver the rest of my items until they have have the balance of the contract due their driver didn...

A Class action lawsuit is warranted, this company does irreparable damage to consumers. Laura from Dispatch (If you can ever get her on the phone), has told lie after lie, excuse after excuse. Pick up was on July 20th. On August 13th I called Western to line up the delivery date, which they told me...

WORST MOVING COMPANY EVER. DO NOT USE IT, SAVE YOURSELF A HUGE HEADACHE AND A LOT OF MONEY.Very irresponsible and inconsiderate company. They are experts in charging for services they don't provide, this company did not comply with the agreed dates for delivery and that is costing us a lot of money....

UPDATE***Owner's name is HOFIT AZUELOS. She's from Miami and her family owns many moving companies. They ARE NOT "family owned" in Boise for generations like they'll claim on the phone. They scam everyone. They will charge you double what they tell you your estimate is, charge you in increments and...

DO NOT use Western Van lines. They quoted us $6500, walked us through each room and item twice. Also said they compensated extra in the quote. Claimed to be family owned in boise. Once the truck was loaded at 9pm after 6 hours they said the cost was $12k+!!!!!!! We were livid! Not how we wanted to l...

Awful company! Once they load up your household, they hold it hostage and increase the price of the move.Shady, crooked, terrible people!

Horrendous experience with this company. No communication from them after we signed the contract. We didn't get a confirmed pickup date until the day before our requested date. The company also does not take calls on the weekend. Loaders were fine, everything was nicely wrapped up and moved out just...