MoverScout

The Moving Company Relocation Division INC

★ 2.1· 29 reviews · Boca Raton, FL
Active carrier
USDOT number
2332359 ↗
MC number
MC791016 ↗
Safety (FMCSA)
0 inspections · 0 crashes
Location
301 YAMATO ROAD SUITE 1240, Boca Raton, FL 33431
In the registry since
2012 · 14 years
Movers

Rating trend by year

Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)

1★
2013
1
3.5★
2014
6
1★
2015
2
1★
2016
1
5★ 4★ 3★ 2★ 1★

Rating breakdown

2.1
29 reviews total
5
3
4
1
3
0
2
0
1
6

Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 29 total reviews across Google & Yelp.

Customer reviews (29)

★★★★★★★★★★ Yelp
I don't know what to do! I was talked into securing their services by Christine (she was very nice). BUT after I found out I was no longer moving, they would not refund my deposit of $627. even before the time limit expired. MULTIPLE calls to Tom (Operations Mngr), Dana (Customer Service), and Da...
Amber M. · May 2016
★★★★★★★★★★ Yelp
ZERO stars if it were possible. Terrible company with awful customer service. 48 phone calls and 13 emails have gone unanswered. They didn't even move my household!!! I paid a down payment for a move over 6 months ago. Because of the location, I was flexible with their pickup and delivery dates...
Leah R. · Mar 2015
★★★★★★★★★★ Yelp
I would give this company ZERO stars if possible. This company takes its customers' money and gives nothing in return. Steer clear from this company. When you call to complain, they give you the run around at best. Or worse, they threaten you with retaliation if you dare to complain online.
c d. · Jan 2015
★★★★★★★★★★ Yelp
They don't return phone calls. They don't try to resolve problems. They hired a mover that obliterated four pieces of furniture. They pass the buck. (Just take a look at their responses to their bad reviews on the BBB website.) Their phone representatives all suspiciously have New York accents, but...
Christy A. · Oct 2014
★★★★★★★★★★ Yelp
They are absolutely the worst. If they call you, do yourself a favor and hang up on these clowns. They smashed all my furniture in a move from South Carolina to Arizona. I will never use them again.They give the impression of great Customer Service until they get the down payment, and then you ca...
David K. · Aug 2014
★★★★★★★★★★ Yelp
Now here is a company that goes the extra mile for their customers. Challenges always arise when faced with moving whether it be across the street or across the country. No worries, these guys jump through hoops to make sure your move goes as smooth as glass and will walk you step by step through...
Suzi V. · Jul 2014

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